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UPDATE 7: COVID-19 Movement Control Order

UPDATE 7: COVID-19 Movement Control Order

1. Permission for Company Human Resource/Finance Personnel to Enter Workplace to Process Payroll on either March 31, 2020 OR April 1, 2020

The Government has agreed for Human Resource / Finance personnel to be allowed entry to the workplace for payroll processing for March 2020 wages. This is particularly for companies that are unable to process payroll remotely. 

Following are the conditions which must be strictly adhered to:

i. Maximum of TWO (2) personnel allowed (HR and/or Finance only)

ii. Entry ONLY FOR ONE DAY, either on March 31, 2020 OR April 1, 2020.

iii. Employer to issue an authorisation letter with full name and IC. No of the personnel and employer contact number for ease of verification.

iv. The personnel must carry the authorisation letter with them at all times for ease of movement in the event they are stopped by enforcement authorities along the way.

v. Strict action will be taken on any employer misusing this approval for this very specific purpose.

2. Alternative Measure by MITI to Facilitate Endorsement of Preferential Certificate Of Origin (PCO) During Movement Control Order (MCO)

Following the implementation of Movement Control Order (MCO) from March 18 to April 14, 2020 and the temporary closure of Ministry of International Trade and Industry (MITI) services counter at Menara MITI and across its state offices for the endorsement of Preferential Certificate of Origin (PCO), MITI has come up with an alternative measure for Malaysian exporters to seek endorsement of PCO under Free Trade Agreement (FTA) schemes except for ASEAN Trade in Goods Agreement (ATIGA).

To facilitate Malaysian exporters, the PCO endorsement services would be processed through the back office of MITI Headquarters in Kuala Lumpur and its states offices except for MITI Malacca which will remain close. Please adhere to the following process for the PCO endorsement:

A. PCO submission on every Monday from 9.00am-1.00pm
i. Company are required to put the CO in an envelope detailing company’s name, address and number of CO submitted.
ii. The envelope containing CO must be placed according to alphabetical order in the labelled box provided at the main lobby of Menara MITI/state offices.
iii. Only complete CO would be processed by MITI.

B. PCO collection on every Thursday from 9.00am-1.00pm
i. Companies can collect the endorsed COs in the labelled box provided at the main lobby.

C. Closure of MITI Malacca for CO
i. Submission via courier/postal services to either one of the followings:
  • Pengarah MITI Wilayah Johor Aras 13, Lot 1-4, Bangunan TH (Tabung Haji), Jalan Ayer Molek, 80000 Johor Bahru; OR
  • Pengarah Kanan Bahagian Sokongan Perdagangan dan Industri Kaunter Lobi Menara MITI, No 7, Jalan Sultan Haji Ahmad Shah, 50622 Kuala Lumpur
ii. Company is required to provide a pre-paid stamped envelope with its own address for the purpose of returning CO.

Kindly note that the above exclude the manual endorsement of ATIGA which will be processed via e-Form D for Normal, Back-to-Back and Third Party Invoicing effective March 18, 2020.

For more information, please email to MITI officers at

3. Operation & Services of Royal Malaysian Customs Department (RMCD):
Customs has issued a FAQ on the movement of goods and other operational procedures as per the following link:

Important updates are as follows:

a) Submission of SST Returns - The submission of any returns to RMCD including Sales and Services Tax dated March 31, 2020 shall be extended to April 30, 2020. Penalties that involve any returns that are submitted before or on April 30, 2020 shall be given full remittance. Payment via online or post is highly recommended.

b) Customs Operations: All Customs services are operating as usual with minimum of Customs officers. Any Customs related applications / renewal shall be made online and attached together with any necessary supporting documents via email. All clients are advised to call the nearest Customs office for service advices.

c) Import and Export Clearance: All goods are permitted to be imported / exported during MCO subject to the Customs (Prohibition of Imports) Order 2017 or Customs (Prohibition of Exports) Order 2017.

d) Movement by Licensed Manufacturing Warehouse: The movement of goods from/ to Licensed Warehouse under Section 65 of Customs Act 1967 is subject the movement restrictions as stipulated under MCO. Only essential goods with approval from MITI are permitted to be sold locally or export.

e) Preferential Certificate of Origin (PCO): The PCO under FTA is still needed. Importer has to pay duty in full and get the refund once receive the certificate from the authority of the counterpart.

f) Operations in Free Industrial Zone - The application by company in Free Industrial Zone (FIZ) to pay duty import equivalent to ATIGA rate for finished goods and to conduct subcontract activities to foreign country can be submitted to and The movement of goods from/ to FIZ is subject the movement restrictions as stipulated under MCO.

4. Import & Excise Duties Exemption to Hand Sanitiser Manufacturer
Import and excise duties exemption will be given to manufacturers of hand sanitiser that are using raw materials which include undenatured ethyl alcohol and denatured ethyl alcohol. The manufacturer is requested to apply directly to Tax Division, Ministry of Finance as follows:

Setiausaha Bahagian Cukai
Kementerian Kewangan Malaysia
No. 5 Persiaran Perdana,
Presint 2, Pusat Pentadbiran Kerajaan Persekutuan,
(u.p.: Puan Noor Zuraini binti Aziz)
Tel: 03-8882 3344/8878/4060
Faks: 03-8882 3885

The following documents are required to support the application:
i. Manufacturing license
ii. Details of finished products
iii. Maximum quantity of company production
iv. Input/ output ratio
v. Flow chart of manufacturing process
vi. Manufacturing license by Drug Control Division, Ministry of Health

March 29, 2020

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