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FMM Members’ Satisfaction Survey 2015 (GI/40/2015)

To: Chief Executive Officers / Managing Directors

FMM Members’ Satisfaction Survey 2015

     In our effort to improve the quality and scope of services and activities for members, we invite you to complete the enclosed FMM Members’ Satisfaction Survey. Tell us about your FMM engagement and how well FMM is meeting your expectations. Your opinion is critical to the success of FMM. 

    As an ISO 9001:2008 certified organisation, it is incumbent upon FMM to regularly assess its performance delivery and identify areas for continuous improvement.

    The survey questionnaire is easy to understand and complete. Members only need to tick (√) in the appropriate boxes to evaluate our services, activities and programmes. QUALITATIVE feedback for improvement is even better! All feedback will be treated with strict confidentially.

    Kindly fax the completed questionnaire to fax no: 603-6274 1266 / 7288, by December 30, 2015. Your participation in this survey is very much appreciated. 

    For further clarification or enquiries, please contact Ms Norsyida or Ms Esther Boey of the Membership & SMI Division at 03-6286 7200 or email: membership_smi@fmm.org.my.

Please click here to download the questionnaire.

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